Eventbrite
48 Case Studies
A Eventbrite Case Study
The Dana Point Chamber of Commerce, organizer of the Dana Point Turkey Trot, needed a better registration platform as the event grew and their small team struggled with registration errors, heavy customer service volume, and limited social media integration. They turned to Eventbrite to simplify ticketing and improve communication with participants.
With Eventbrite, the chamber gained responsive support, mobile-friendly registration, and social tools that made it easier to track and promote the race. The results included a 90% decrease in customer service calls, a 75% increase in Facebook followers, and nearly 15,000 impressions from Eventbrite promo tools, helping the team sell more tickets and work more efficiently.
Vickie McMurchie
Senior Operations Manager