Case Study: Sundance Film Festival achieves faster ticket access and happier fans with Eventbase

Sundance fans bypass long queues to festival’s in-demand films

Sundance Film Festival faced the challenge of helping large crowds discover films, navigate growing venues, and avoid long waits for sold-out screenings. Eventbase powered the Sundance Film Festival app to give attendees an interactive way to browse films, join waitlists, and manage their festival experience.

Eventbase implemented an eWaitlist feature and an interactive Discover wall in the app, letting fans see upcoming screenings, join waitlists quickly, and explore films with trailers and background info. The solution helped festival-goers bypass long queues, earned rave reviews and a 5-star app rating, and boosted year-over-year ticket sales and revenue.

Sundance Film Festival