Case Study: University Hospital Essen achieves more efficient patient surveys with evasys

How others have elevated their performance with evasys and evaexam

The University Hospital Essen, a major care provider in Germany's Ruhr area, faced challenges with its manual patient survey process. Using paper forms and manual data entry into Excel was time-consuming and prone to errors. The hospital turned to the evasys platform to automate and improve this critical aspect of its quality and risk management.

By implementing evasys, the University Hospital Essen transitioned to a streamlined, hybrid survey system. The evasys software enabled the efficient scanning and analysis of paper questionnaires, significantly reducing both the time required for data processing and the rate of errors. This automation freed up staff to focus on analyzing results and deriving actionable measures for quality improvement, enhancing the hospital's overall quality and safety processes.

University Hospital Essen

Oliver Steidle

Deputy Head of the Quality Management and Clinical Risk Management Unit