Case Study: Vitos achieves faster patient survey insights with evasys

How others have elevated their performance with evasys and evaexam

Vitos GmbH, a major provider of mental health services in Hesse, faced a significant challenge with patient surveys. Their previous method, conducted by external providers, produced results with such a delay that they could no longer be used to make timely improvements. To effectively correlate patient feedback with operational changes, they needed a solution that could provide continuous and immediate results, leading them to the evasys platform.

The solution from evasys involved implementing a continuous, paper-based survey process across their clinics. Patients receive a questionnaire before discharge, which is then scanned at each location for immediate analysis. This allowed Vitos to drastically reduce analysis time and access prompt results, enabling clinics to observe trends and react quickly. The success of evasys facilitated internal benchmarking and led to its expansion into additional Vitos clinics and outpatient facilities.

Vitos

Martina Bold

Quality Manager