Case Study: BASF achieves flexible, efficient IP operations and focus on digitalization with Evalueserve

BASF - Customer Case Study

BASF, the world’s leading chemical company, needed help managing a high and highly variable volume of IP-related work — from docketing and prosecution to patent and trademark filing and cooperation contracts — especially during acquisitions when administrative demand spikes. To address these capacity and workflow challenges, BASF engaged Evalueserve for IP operational services, including docketing and paralegal support.

Evalueserve created a flexible onshore/offshore expert team, ran workshops to align workflows, and plugged into BASF’s automated systems with minimal onboarding, while proposing process optimizations. As a result, Evalueserve enabled faster portfolio integrations, efficient coverage during peak demand, increased service efficiency, and freed BASF’s internal team to focus on digitalization and new service offerings.

BASF

Gerhard Busch

Head of Global IP Services