Case Study: Intelligent Defense Systems launches a new monitoring service with evalink

How IDS launched a new monitoring service in a breeze with evalink

Intelligent Defense Systems (IDS) sought to launch a new top-tier monitoring service that required seamless integration with their clients' high-tech alarm.com devices. They needed a sophisticated and compatible alarm management partner to make this new service a success, which led them to the vendor evalink.

evalink provided a custom, web-based alarm monitoring system that integrated immediately with alarm.com without any additional coding. The solution included comprehensive training and advanced redundancy features. As a result, IDS can now manage operations from any location with enhanced reliability and responsiveness, bringing confidence to their customers and setting the stage for future growth.

Intelligent Defense Systems

Jason John

Owner and General Manager