Case Study: AF Security achieves more efficient alarm management with evalink

How AF Security digitalized its alarm management

AF Security, a security monitoring company in Germany, was facing challenges with its previous alarm management system. Their old solution struggled with system maintenance, manufacturer updates, and integrating new service requirements from its sales team, which hindered its ability to expand and serve clients efficiently. This led them to seek a new, future-proof solution from the vendor evalink.

By integrating the evalink alarm management platform with NXG GENESIS, AF Security digitalized its operations with zero downtime. The evalink solution provided AI-based false alarm filtering, a intuitive user interface, and flexible cloud-to-cloud integration. This allowed AF Security's operators to process alarms much more efficiently, freeing them to focus on core tasks and develop new service packages to accelerate business growth.

AF Security

Luca Loizzi

Surveillance Center Manager