Case Study: Canton of Zug enhances alarm management and client experience with evalink installer portal

Canton of Zug enhances client experience with evalink installer portal

The Canton of Zug, a public administration in Switzerland, faced challenges in managing the security systems for its numerous cantonal buildings. Their existing alarm panels lacked transparency, making it difficult to monitor device status and perform registrations. This issue was compounded by the tedious process of upgrading equipment from 2G to 4G. They turned to vendor evalink to implement a solution using the evalink installer portal and ipTNA4i devices.

By deploying the evalink installer portal, the canton’s team gained a comprehensive overview of all connected devices, enabling remote testing and management. The solution provided by evalink led to significant cost savings, reducing recurring expenses by a third for taxpayers. The administration also achieved greater operational independence, faster decision-making, and full integration with their monitoring center, Bouygues, thanks to the coherent evalink ecosystem.

Canton of Zug

Mike Schuler

Project Leader of the Security Technology Department