Case Study: Package Concierge enhances customer operations with Eustace Consulting and Salesforce

How SalesForce Delivered for Package Concierge

Package Concierge worked with Eustace Consulting to strengthen its Salesforce strategy and improve operations and customer service. The company needed a better way to use Salesforce to support its business and turn operational challenges into more effective processes.

Eustace Consulting designed and implemented the Salesforce solution on time and within budget, expanding Package Concierge’s use of the platform across key areas of the business. The result was a successful transformation that impressed Salesforce enough to feature the customer in a success story, with Package Concierge crediting Eustace Consulting for its partnership and for helping enhance customer relationships.

Package Concierge

Barry Hume

Co-Founder and President