Case Study: Opera Care achieves greater efficiency and real-time reporting with Eureka Solutions’ NetSuite

Quick-wins and long-term benefits for Opera Care with NetSuite

Opera Care, a UK-based manufacturer and supplier of care equipment, faced challenges with inefficiency and inaccuracy due to its use of disparate systems like Sage 50 and SalesForce. Their manual, paper-based processes made crucial tasks like financial reporting and month-end close overly burdensome, hindering scalability and preventing staff from focusing on value-adding work.

Eureka Solutions implemented NetSuite OneWorld, a single cloud-based platform that integrated ERP, CRM, and financials. The solution automated workflows, provided real-time reporting, and gave a 360-degree view of customers. This allowed Opera Care to free up staff time, improve accuracy, and establish a scalable foundation for future growth, including planned ecommerce integration. Eureka Solutions delivered the project comprehensively as promised, providing Opera Care with a proactive system and dependable support.

Opera Care