Case Study: Western Ferries achieves real-time financial visibility and fewer manual processes with Eureka Solutions and Sage 200

Financial Efficiencies And Consolidation Make Smooth Waters For Western Ferries

Western Ferries, a ferry operator in Scotland, was facing challenges with manual processes and a lack of financial visibility. They were using Sage 50 and a legacy Access database, which required significant manual effort to consolidate their numerous ticket sales revenue streams. To address this, they sought a more integrated system and partnered with Eureka Solutions for advice and a new solution.

Eureka Solutions implemented Sage 200, along with their Data Exchange and Sales Order Plus addons. This provided Western Ferries with real-time financial visibility, individual and consolidated revenue reporting, and a major reduction in manual work. The solution automated online sales processing and sped up telesales order entry. Eureka Solutions also provided custom reporting and continues to work with the company on future automation projects.

Western Ferries

Samantha Proctor

Finance Manager