Case Study: City of Sioux Falls achieves automated on‑contract procurement and 70% user adoption with Euna Solutions

User Adoption Soars to 70% as Sioux Falls Migrates to Best-of-Breed E-Commerce Solution

The City of Sioux Falls, SD — known for efficient governance — faced a procurement bottleneck despite an ERP system: more than 600 manual requisitions, an ineffective punchout that field staff wouldn’t use, and limited reporting visibility. To modernize purchasing, the city engaged Euna Solutions and its Euna Marketplace / Euna Procurement offering to replace manual processes and improve staff adoption.

Euna Solutions implemented the Euna Marketplace to provide a streamlined, integrated shopping and checkout experience with robust reporting and an AI savings advisor. The platform drove a 70% user acceptance rate, 250+ active users on approved contracts, and $350,000 in spend in the first three months, automating on-contract shopping, reducing procurement burden, and improving spend visibility.

City of Sioux Falls

Scott Rust

Purchasing Manager