Case Study: Milwaukee County achieves a 100% digital, transparent procurement process with Euna Solutions' Euna Procurement

Milwaukee County Eliminates Paperwork to Drive Strategic Decisions

Milwaukee County’s central procurement office, which runs RFPs for departments from the zoo to the airport, struggled with a wholly paper-based process that created administrative burden, limited supplier reach, poor visibility into evaluator progress, and inconsistent practices between buyers. To modernize and standardize their workflow, Milwaukee County implemented Euna Procurement from Euna Solutions to manage procurement on a single online platform.

Euna Solutions’ Euna Procurement digitized the full RFP lifecycle—100% digital from submission to award—enabling online posting, submission, structured evaluator groups, and real-time visibility into scoring. The platform eliminated paper submission costs, expanded the supplier pool, improved consistency and transparency across buyers, and accelerated evaluations (saving roughly a week of meetings on a recent countywide phone-system RFP), allowing staff to focus on higher-value, strategic work.

Milwaukee County

Lacy Parson

Contract Manager