Case Study: SMC achieves 75% lower procurement costs with eTurns TrackStock

SMC cuts procurement costs by 75% with eTurns

The customer, electrical distributor SMC, faced challenges with manual, error-prone inventory counts and a time-consuming replenishment process for their Vendor Managed Inventory services. Their customers frequently experienced "fire drill" scenarios of stockouts and emergency orders. SMC's Director of Inventory Management, Andy Wolfe, sought a solution and selected the eTurns TrackStock app after vetting numerous other software options.

The eTurns solution automated SMC's inventory counting and replenishment orders, integrating seamlessly with their existing e-commerce punchout and ERP systems. This allowed for accurate, remote counts and digitized orders. As a result, eTurns helped SMC reduce the time sales reps spent on orders by 75% and cut procurement costs by over 75%. The implementation also provided sophisticated reporting and analytics, improving visibility and the overall partnership experience with their customers.

SMC