Case Study: Service America achieves greater inventory accuracy and cost savings with eTurns TrackStock

Service America boosts truck inventory accuracy from 35% to over 80% with eTurns

Service America, a warranty service contractor, faced significant challenges with its outdated manual inventory system. Their technicians had to manually key in SKU numbers for parts used, leading to highly inaccurate truck inventory levels of only 35-40%. This inefficiency prompted them to seek a new solution, and they selected the eTurns TrackStock inventory management app.

eTurns implemented its lightweight TrackStock solution, which required minimal IT integration and included barcoding and technician training. This resulted in a dramatic 45% improvement in inventory accuracy, with truck accuracy soaring from 35% to over 80%. The solution also led to substantial cost savings, including a 30% reduction in truck inventory and a 45% decrease in warehouse inventory, which saved $131,250 in annual carrying costs. Furthermore, eTurns helped eliminate $250,000 in annual overnight courier expenses and significantly reduced theft.

Service America