Case Study: Laguna Supply Company modernizes VMI and improves customer experience with eTurns TrackStock

Laguna Supply Company scales VMI with eTurns, onboarding 50 stockrooms

Laguna Supply Company, a hardware and fasteners distributor, faced significant growth challenges due to its vendor-managed inventory (VMI) program being built on cumbersome customizations within its Epicor ERP system. This legacy process, which relied on outdated scanners and manual file transfers, created friction with customers, blocked ERP upgrades, and consumed valuable IT resources, hindering the company's ability to scale. Seeking a modern solution, the company partnered with eTurns.

By implementing eTurns' TrackStock platform, Laguna Supply replaced its archaic system with an intuitive mobile app for seamless order submission and gained support for both consigned and non-consigned inventory models. The results included a dramatically improved customer experience, faster VMI onboarding, and the freedom to upgrade its ERP without fear of breaking VMI functionality. eTurns enabled the company to seamlessly manage over 50 non-consigned stockrooms and deploy 32 consigned locations, providing a scalable foundation for future growth without any downtime since deployment.

Laguna Supply Company