Case Study: America Service Trucks Company achieves six-figure savings and 45%+ inventory accuracy with eTurns

America Service Trucks Company - Customer Case Study

Service America, a Fort Lauderdale-based home and commercial service contractor, struggled with an outdated ERP and manual SKU entry that left truck inventory only 35–40% accurate, enabled theft, and drove excessive carrying and procurement costs. To modernize, Service America selected eTurns and its TrackStock automated inventory replenishment app for its lightweight cloud-based setup, barcode-driven workflows, and minimal IT integration.

eTurns implemented barcoding, technician training and a rapid rollout across 100 trucks (completed in five months), which raised truck inventory accuracy to over 80% (an improvement of more than 45%), cut truck inventory levels by over 30% (from $20,000 to $14,000 per truck and line items from ~315 to 150–175), reduced warehouse inventory from ~$1.6M to $875K (over 45%) and lowered annual carrying costs by $131,250, eliminated $250K in overnight courier fees, reduced purchasing headcount from eight to one, and curtailed opportunistic theft.