Case Study: SUBWAY achieves faster vendor approvals and full document traceability with ETQ Reliance (ETQ)

Subway® Speeds Up Vendor Approval with ETQ RelianceTM

Subway, a global quick-service restaurant chain with tens of thousands of locations, was struggling with a slow, opaque vendor approval process that took months to negotiate, review, sign and approve. Requests were tracked with inconsistent manual spreadsheets, there was no centralized traceability, multiple departments couldn’t work in sync, and approvals were stalled in cluttered email inboxes.

Moving the process into ETQ Reliance automated vendor approval with a guided form wizard, progress bar, document upload and tracker views, and automatic transfer of completed documents to vendor profiles. The new workflow eliminated email bottlenecks, provided real-time visibility into hundreds of requests, reduced turnaround time for approvals, and helped Subway get suppliers and products to market faster.

Subway