Case Study: Rheem achieves rapid ISO compliance and saves 3,000 man-hours ($94K) with ETQ Reliance

A ETQ Case Study

Preview of the Rheem Case Study

Rheem Gets Innovative with ETQ Reliance

Rheem, a global manufacturer of heating, cooling and water‑heating products, faced inefficient manual processes (Excel) for ISO compliance and supplier management and needed a scalable way to build and document quality and compliance applications across the business.

Rheem implemented ETQ Reliance, creating an R‑log and a Reliance Development Life Cycle (RDLC) form/workflow to standardize requirements, design, preview and launch of new applications. The RDLC took about 400 hours to develop but saved roughly 3,000 man‑hours (~$94,000) across three projects in its first year (a ~650% ROI), has been scaled company‑wide, and freed development resources while speeding rollout of future solutions.


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