Case Study: Halyard Health achieves 315% ROI and 92% faster product registration with ETQ Reliance

Medical Device Innovations for Surgical Solutions, Infection Prevention and Pain Management

Halyard Health (formerly Kimberly‑Clark Health Care, now part of Owens & Minor) is a global medical technology company that makes surgical, infection‑prevention and pain‑management products sold in 100+ countries. The company ran 100–200 internal audits annually on a fully paper‑based system, which made planning time‑consuming, created misfiling and data silos, and could not scale to meet global audit approaches such as MDSAP.

Halyard implemented ETQ Reliance Audit Management integrated with its existing ETQ QMS modules and used the platform’s configurability to automate auditor training, auditee profiles, question and standards banks, scheduling, MDSAP tasks, notifications and multi‑approach audit execution. The result was a streamlined, transparent audit program with a 315% ROI, average annual savings of $253,000, reduced audit staffing needs and a 92% reduction in waiting time for some product registrations.

Halyard Health

Alex Rodriguez

Senior Manager, Global Quality Capabilities