Case Study: Lumileds achieves 35% QMS consolidation and $700K annual cost savings with ETQ Reliance

Lumileds - Customer Case Study

Lumileds, a global leader in LED and automotive lighting technology with more than 24 manufacturing sites, faced a fragmented quality landscape of roughly 900 disparate systems—off‑the‑shelf tools, spreadsheets and homegrown apps—that created data silos, hindered continuous improvement and drove high maintenance costs and resource overhead.

Lumileds consolidated and harmonized its QMS on the ETQ Reliance platform, deploying about 20 applications (a mix of out‑of‑the‑box and custom modules) for document control, CAPA, audits, supplier quality, incoming inspection and a Kaizen continuous‑improvement suite. The consolidation cut the QMS technology footprint by 35%, trimmed roughly $700,000 in annual operating costs, increased user engagement and intake of new ideas, and delivered centralized, actionable reporting to close the loop between failure analysis, reliability and product development.

Lumileds

Sadiq Eshaq

Technical Project Manager, Business Transformation Process