Case Study: Kimberly-Clark Corporation achieves streamlined supplier contract management and a 3,200% ROI with ETQ

Kimberly-Clark Streamlines Supplier Management with ETQ

Kimberly‑Clark, a global manufacturer with well‑known consumer and medical device brands, faced fragmented supplier contract management: contract repositories were scattered worldwide, workflows relied on manual email exchanges, and security concerns prevented giving suppliers access through the corporate firewall—making contracts hard to find, track and protect and causing significant overhead and delays.

K‑C implemented ETQ Reliance plus the Reliance Cloud Portal to build a configurable, centralized Contract Management module with secure, role‑limited supplier collaboration, supplier profiles, e‑signatures and analytics integration. The solution eliminated manual processes and redundant software, improved visibility and security, delivered about a 3,200% ROI on supplier contract management, and is being expanded to cover all contract types.

Kimberly-Clark Corporation