ETQ
45 Case Studies
A ETQ Case Study
Kimberly‑Clark, a global manufacturer of consumer and medical products with operations in 35 countries and over $19B in sales, faced a fragmented quality, environmental and safety landscape: separate QMS, EMS and SMS workflows (many managed manually) and hundreds of local systems that created redundancy, reporting challenges and wasted resources. The company needed a fast, intuitive, end‑user driven solution that supported Lean principles and enabled global standardization of SEQ practices.
After a user‑led evaluation of vendors, K‑C selected ETQ Reliance to harmonize SEQ workflows (Document Control, Training, Incidents, Nonconformance, CAPA, Meetings, Audits, etc.). The platform replaced more than 700 redundant systems with a single global solution, driving Lean process improvements, reduced waste and hidden IT costs, measurable productivity gains and ongoing rollouts of additional modules.