Case Study: FUJIFILM achieves unified quality management and cost savings with ETQ Reliance

FUJIFILM Manufacturing U.S.A., Inc Consolidates and Coordinates Processes Using ETQ RelianceTM

FUJIFilm Manufacturing U.S.A., Inc. operates a 500‑acre Greenwood, SC complex with five manufacturing facilities producing printing plates, disposable cameras, photographic and medical imaging products, and more. The site struggled with fragmented quality and compliance systems—some electronic, some paper—across document control, CAPA and change management, making it difficult to enforce site‑wide standards and driving up administration and maintenance costs.

Fujifilm implemented ETQ Reliance™, a web‑based, configurable compliance platform offering flexible workflows, full‑text search, out‑of‑office access and integrated modules. The company consolidated five products into one, cut servers from seven to three, halved annual administration time (1,500 to ~750 hours), reduced maintenance costs by about $60,000, shortened audits and sped module implementation (from 2–4 months to ~1–2 months), and is expanding Reliance to additional quality and regulatory processes.

Fujifilm

Chuck Brinck

Fujifilm