Case Study: Global Aircraft Manufacturing Company achieves proactive safety insights and stronger risk management with ETQ Reliance (ETQ)

ETQ Helps Global Aircraft Manufacturer Bring People Home Everywhere, Every time

A global aircraft manufacturer—one of the first to build helicopters for civilian and military use and a supplier to all five U.S. armed forces—faced mounting pressure to deliver higher-performance, higher-capacity aircraft without compromising safety. Relying on Excel and manual workflows made it hard to see enterprise-wide safety trends, prioritize resources, meet FAA SMS expectations, control FOD/tool issues, and demonstrate financial ROI for safety improvements.

The company implemented ETQ Reliance as its Safety Management System to centralize safety data, migrate more than 6,000 legacy files, and move from reactive reviews to proactive trend prediction. Reliance enabled anonymous reporting, higher employee engagement, and CAPA-driven root cause analysis so engineering and maintenance resources are allocated more effectively, reducing remediation costs, increasing accountability, and improving overall safety and business agility.