Case Study: Epicure achieves faster approvals and automated quality management with ETQ Reliance (ETQ)

Epicure™ Gets Automated with EtQ RelianceTM

Epicure is a Canadian, family-owned, women-led food company that sells meal solutions through a direct-sales model. The company struggled with a paper-based quality management process that gave no visibility into document status, relied on employees to remember routing rules, and was prone to delays and errors.

Epicure implemented ETQ Reliance for its flexible, scalable, web-based Designer tool and intuitive, low-code configuration that lowered total cost of ownership by teaching Epicure to configure workflows in-house. The solution automated approvals and reminders, provided real-time visibility into document status, and shortened average project close time from about two weeks to 4.6 business days; implementation ran smoothly and Epicure plans to expand ETQ usage across other modules as it grows.

Epicure

Sylvie Rochette

Founder and President