ETQ
45 Case Studies
A ETQ Case Study
Carolina Beverage, a North Carolina–based co-packer serving specialty-size beverage customers, faced a manual, paper-based approach to food safety and document management that made tracking records and enforcing controlled procedures difficult. They needed a user-friendly, comprehensive enterprise solution that could be adopted by business users without heavy IT support.
They implemented ETQ Reliance™, a web‑based QMS with intuitive UI, configurable workflows, escalation rules and training links. The system centralized nearly all SOPs, eliminated uncontrolled file-server copies, sped up training and change-control processes, and enabled better revision tracking — delivering visible returns and positioning the company to pursue GFSI compliance.