ETQ
45 Case Studies
A ETQ Case Study
Avanos, a global medical device company spun out of Kimberly‑Clark and operating in more than 90 countries, needed to simplify a complex quality management landscape, harmonize processes across global manufacturing sites, and reduce regulatory risk as it adopted MDSAP and ISO 13485:2016. The company had to revisit its QMS strategy to ensure compliance across multiple jurisdictions while driving standardization and continuous improvement.
Avanos selected ETQ Reliance as its enterprise QMS, configuring more than 25 applications (including Audit Management, CAPA, document control, calibration, DHF & validation, and EHS) to meet MDSAP requirements. The implementation delivered significant time and cost savings — e.g., Audit Management saved $500K annually with a 92% lead‑time reduction, Calibration saved $400K and cut lead time by 80%, DHF & Validation saved $900K with a 326% ROI, and the Quality Review Board saved $990K with a 60% lead‑time reduction — while reducing human‑error risk and ensuring regulatory compliance.