Case Study: OpenGov Achieves Faster Customer Data Integration with Etlworks

OpenGov cuts customer onboarding time by 90% with Etlworks

OpenGov, a leading provider of cloud software for local governments, faced the challenge of integrating data from hundreds of distributed customer sources into its centralized cloud system. They needed a scalable solution to handle complex multi-step workflows, ensure robust error handling, and support high-volume pipelines, which their previous provider could not. OpenGov selected the Etlworks data integration platform to address these issues.

Etlworks implemented a hybrid deployment model with remote agents and cloud pipelines, along with reusable templates that reduced new customer deployment time by 90%. The solution provided advanced workflows with integrated Grafana monitoring, resulting in high-performance, reliable data integration. The vendor's expert support and flexible architecture also enabled OpenGov to build secure pipelines for submitting data to AI providers.

OpenGov