Case Study: PagerDuty achieves faster, scalable ETL and company-wide analytics with Etleap

PagerDuty cuts data flow request time from weeks to hours with Etleap

PagerDuty, a digital operations management company, initially built an internal data warehouse using custom ETL scripts to foster a data-informed culture. However, as demand for data exploded across the organization, their small special projects team became overwhelmed, spending half their time on pipeline maintenance and taking weeks to fulfill requests. They needed a centralized data flow platform, like Etleap, to automate and simplify the entire ETL process without expanding their team.

By implementing Etleap's fully managed data platform, PagerDuty streamlined its data pipeline creation and maintenance. The solution enabled them to consolidate over 20 data sources into their Redshift warehouse, cutting request fulfillment time from weeks to hours. This allowed the engineering team to refocus on core product development, ensured reliable data for analytics, and fully democratized data access across the company, fulfilling their goal of a data-informed culture.

PagerDuty