Case Study: VirtuOx achieves secure, reliable fax workflow automation with ETHERFAX

VirtuOx Chooses ETHERFAX for Enhanced Reliability, Security, and Workflow Automation

VirtuOx, a healthcare IT company, faced challenges with securely and reliably transmitting a high volume of sensitive faxes for its 75,000 clients. Their previous system was costly and complex to manage. They required a more scalable and secure solution, leading them to evaluate and choose ETHERFAX for its fault-tolerant platform and the ERIS service.

By implementing ETHERFAX's cloud-based ERIS solution, VirtuOx eliminated the need for on-premise infrastructure, reducing costs and improving efficiency. The migration of 60 fax numbers was seamless, ensuring uninterrupted service. The solution simplified client management with sub-accounts and positions the company to further automate processes, including a labor-intensive transcription task currently handled by a team of 60 people, using ETHERFAX's AI tools.

VirtuOx

Landon Pendelton

Chief Technology Officer