Case Study: Starling Physicians cuts fax costs and digitizes PHI workflows with ETHERFAX and NPS

Starling Physicians cuts fax costs 70-80% with ETHERFAX

Starling Physicians, a multispecialty medical group with 32 locations, faced significant challenges with inefficient and costly legacy fax machines for exchanging sensitive patient data. Their high-volume faxing processes were slow, wasteful, and expensive. They partnered with ETHERFAX, via National Physician Services, to find a digital solution that was secure, HIPAA-compliant, and could eliminate busy signals and downtime.

By implementing the ETHERFAX Secure Exchange Network (SEN) on new Lexmark devices, Starling Physicians digitized its fax workflows. The solution from ETHERFAX provided secure, fast transmission with guaranteed delivery. This resulted in a dramatic cost reduction of 70-80% per month per office and enabled seamless, secure data exchange across all their specialties and locations.

Starling Physicians