Case Study: North Georgia Pediatric Therapies digitizes fax workflows and cuts costs with ETHERFAX

North Georgia Pediatric Therapies Digitizes Workflows and Reduces Costs with ETHERFAX

North Georgia Pediatric Therapies (NGPT), a pediatric therapy clinic, relied heavily on faxing for patient authorizations and care coordination but faced costly delays and frequent failures with their outdated phone-based fax service. These inefficiencies risked patient care and resulted in expensive overage charges. To solve this, they sought a more reliable and secure solution from ETHERFAX.

NGPT implemented ETHERFAX's digital fax solution, integrating it with Lexmark to send documents securely over the cloud. This eliminated paper costs, busy signals, and the previous monthly page limit. The results were significant, with ETHERFAX enabling instant, guaranteed document delivery. This streamlined their workflows, saved a substantial amount of money, and allowed clinicians to focus more on patient care.

North Georgia Pediatric Therapies

Shae Minnick

Owner