Case Study: Lane accelerates secure healthcare document exchange with etherFAX

Lane and ETHERFAX Provide Innovative Document Exchange Solution for Healthcare Organizations

Lane, a global leader in secure messaging communications since 1976, was helping healthcare organizations that were struggling with inefficient and insecure legacy fax systems for exchanging protected health information. These traditional methods created security risks and delayed patient treatment, creating a need for a modern, cloud-based solution from a vendor like etherFAX.

The solution was a partnership with etherFAX, leveraging their Secure Exchange Network (SEN) and API to provide a secure, HIPAA-compliant document exchange. The measurable results were significant: Henry Ford Health Systems cut fax transmission speeds in half, and a medical lab in Hawaii transformed its fax success rate from 17% to 97%. etherFAX's integration provided improved reliability, streamlined workflows, and reduced costs for Lane's customers.

Lane

Liz Maya

Chief Executive Officer