Case Study: Fresenius Medical Care saves over $3 million and improves secure faxing with ETHERFAX and Lexmark

ETHERFAX’s Integration with Lexmark Enables Fresenius Medical Care to Extend Faxing to the Cloud

Fresenius Medical Care, a provider of healthcare for kidney disease patients, faced a significant challenge with its outdated analog fax system. Its thousands of multi-function printers suffered from constant busy signals, failed transmissions, and downtime, which generated hundreds of monthly helpdesk tickets and severely disrupted workflows involving patient data. The unreliable analog lines were also expensive to maintain. The company needed a modern, secure, and cost-effective faxing solution, leading them to partner with ETHERFAX.

ETHERFAX implemented its secure document delivery platform through a direct integration with Lexmark devices. This solution eliminated analog lines, provided guaranteed encrypted delivery, and operated within a fully compliant environment. As a result, ETHERFAX saved Fresenius Medical Care over $3 million, drastically improved fax reliability and data security, and enhanced patient care by accelerating the exchange of critical medical documents.

Fresenius Medical Care