Case Study: University of Maryland achieves cost savings and streamlined fax services with FaxCore and ETHERFAX

Combination of Faxcore and ETHERFAX Hybrid Fax Solution Implemented at University of Maryland

The University of Maryland, a large public research university, faced a challenge in creating an efficient and cost-effective fax solution for its widely dispersed administrative offices. Their existing paper-based system was inefficient, and they needed a way to electronically capture and store documents without the high upfront infrastructure costs of a traditional fax server. They partnered with ETHERFAX and its partner FaxCore to find a hybrid solution.

The implemented solution combined FaxCore's fax server with ETHERFAX's cloud capabilities to create a hybrid system. This integration eliminated all telecom infrastructure, dramatically reducing costs for the university. The solution improved efficiency by routing faxes directly as electronic images into the university's document management and workflow applications. ETHERFAX's service provided the required tight integration and robust failure recovery options, allowing the university to concentrate on its business logic.

University of Maryland

Robert Riggs

Associate Director System Development