Case Study: BioDerm achieves reliable, always-on fax communications with ETHERFAX

BioDerm Leverages the Cloud for Reliable Fax Communications with ETHERFAX

BioDerm, a leading manufacturer of healthcare products, faced a critical challenge when its on-premise fax server failed, threatening business operations and the timely delivery of medical devices. They urgently needed a highly reliable and scalable cloud-based fax solution to ensure business continuity. To solve this, they turned to the vendor ETHERFAX.

ETHERFAX implemented its hybrid-cloud fax technology, including the ETHERFAX Remote Integration Service (ERIS), for secure and fast inbound faxing. This solution integrated seamlessly with BioDerm's systems and ensured constant uptime with built-in failover. The results were significant, with ETHERFAX enabling the secure receipt of 10,000 faxes per month, eliminating downtime and busy signals. This provided BioDerm with peace of mind, real-time monitoring capabilities, and improved business intelligence.

BioDerm

Matt Geary

Director of Information Technology