City of Azusa - Customer Case Study

City of Azusa, California, located east of Los Angeles, serves approximately 17,000 electrical customers. The full-service electric division is committed to providing safe & reliable operations to all customers, from residential to large commercial and industrial. In 2021, the department realized the then-existing infrastructure no longer met their needs and expectations. Relying on different systems for various applications, data management and its transfer has proven inefficient and prone to errors as well as the lack of local support; they recognized the potential of ETAP's fully-integrated, unified SCADA platform.