Case Study: Shopongo boosts grocery retail productivity and cuts costs with Etail Grocer

Shopongo - Customer Case Study

The customer, Shopongo, an Indian grocery retailer, faced challenges in scaling its online business. They needed a comprehensive e-commerce platform to manage operations, synchronize real-time stock from suppliers, and provide a multi-lingual search function for customers. They partnered with the vendor, Etail Grocer, for an end-to-end hyper-market platform solution.

Etail Grocer implemented a complete solution featuring a personalized shopping experience, robust backend operations, and a seamless delivery app with route optimization. This included multi-lingual search, automated warehouse management, and real-time customer notifications. The vendor's work resulted in significant measurable improvements, including a 43% growth in customer conversion and a 62% increase in the repeat customer rate for Shopongo.

Shopongo