ETA Transit Systems
18 Case Studies
A ETA Transit Systems Case Study
The Toledo Area Regional Transit Authority (TARTA) faced a challenge in modernizing its ridership reporting. The agency relied on manual passenger counts and statistical sampling for its National Transit Database reporting, a process that was time-consuming, resource-intensive, and lacked precision. TARTA partnered with ETA Transit Systems to implement its Tally solution, aiming to automate data collection and achieve FTA APC certification to improve accuracy and unlock new funding.
By deploying ETA Transit's Tally platform, TARTA automated its pre- and post-trip survey workflows, enabling real-time data collection and validation. This solution streamlined the entire FTA certification process, resulting in TARTA receiving its formal APC certification in less than a month. The successful certification provided TARTA with greater data accuracy for planning, reduced labor costs, enhanced eligibility for federal grants, and empowered staff to focus on service improvement instead of manual data compilation.