Case Study: City of Coral Gables improves trolley operations with ETA Transit

City of Coral Gables improves trolley operations with ETA Transit's 10-12 minute headways

The City of Coral Gables faced significant operational challenges in managing passenger counts and tracking its trolley fleet, a labor-intensive process that hindered efficiency and accurate reporting. To address this, the city partnered with vendor ETA Transit to implement its SPOT app and automatic passenger counting technology.

By deploying ETA Transit's solutions, Coral Gables automated its data collection and gained real-time GPS tracking capabilities. This improved operational efficiency for staff and provided riders with accurate arrival times. The partnership with ETA Transit resulted in enhanced driver focus, highly accurate reporting for compliance, and a foundation for future service expansions.

City of Coral Gables