Case Study: AppalCart improves real-time transit tracking and rider experience with ETA Transit

AppalCart launches real-time rider tracking in 1 month with ETA Transit Systems

AppalCart, the transportation provider for Appalachian State University and the Town of Boone, North Carolina, faced challenges with outdated systems that were difficult for passengers to navigate and made generating reports cumbersome. To enhance its 29-vehicle fixed-route service, AppalCart partnered with ETA Transit to implement a real-time passenger information system.

ETA Transit's solution delivered real-time vehicle tracking, automated passenger counting, and integrated data reporting. This significantly improved operational efficiency and the passenger experience by providing accurate arrival predictions via a mobile app and other platforms. The vendor, ETA Transit, completed the implementation ahead of schedule, and the director at AppalCart praised their reliable hardware and the confidence in the information provided to riders.

AppalCart