Case Study: FLIR achieves scalable global ecommerce growth with ESW

FLIR scales international ecommerce across 36 markets with ESW

FLIR, a global leader in thermal imaging and sensing technologies, faced significant complexity in expanding its international B2B ecommerce operations. The challenge involved managing diverse regulatory requirements, market-specific payments, tax and duty management, and operational overhead across highly regulated global markets. To achieve scalable growth, FLIR partnered with the vendor ESW for its global ecommerce platform and services.

ESW provided a single global platform that absorbed this cross-border complexity, offering localized checkout, compliance management, and tax and duty handling. This solution transformed FLIR's international expansion into a repeatable and scalable model, accelerating growth and improving the customer experience. The VP of Digital Sales and Marketing noted ESW's invaluable partnership and highly responsive support, giving FLIR the confidence to deliver a seamless experience to customers worldwide.

FLIR