Case Study: L+M Development Partners achieves improved resident credit and 187% ROI with Esusu

L+M increases NOI and rebuilds resident relationships with Esusu

L+M Development Partners, an affordable and market-rate housing developer and owner-operator in New York City, launched its Workforce Housing Fund and quickly faced rising rental arrears and a need to rebuild resident trust after the economic impact of COVID-19. To support residents and quantify impact, L+M partnered with Esusu and implemented Esusu’s 0% Housing Stability Loans, Rent Reporting Services, and Predictive Analytics.

Esusu’s solution combined interest-free emergency loans, rent reporting to Equifax/Experian/TransUnion, and predictive analytics to target risk and incentivize on-time payments; the program increased participating residents’ average credit score by 21 points to 728, created 138 new credit files, improved scores for 80% of enrolled residents, and delivered a 187% annual ROI on loans deployed versus the cost of Esusu’s platform.

L+M Development Partners