Case Study: Quality Labor Management achieves 50% lower new hire falloff with Essium's Xenqu

Quality Labor Management cuts new hire falloff 50% with Essium

Essium helped Quality Labor Management (QLM), a high-volume staffing agency, overcome a significant challenge with its onboarding process. QLM was experiencing a new hire falloff rate of over 50% due to a cumbersome and confusing mobile onboarding system, which was causing substantial losses in revenue and productivity.

To address this, Essium implemented its Xenqu onboarding platform. The solution simplified the process with magic links, used smart logic forms to reduce confusion, and added a messaging tool for real-time support. As a result, QLM achieved a 50% reduction in new hire falloff, automated 82% of onboarding tasks, and significantly improved its operational efficiency.

Quality Labor Management (qlm)