Case Study: US-Based Leading Financial Services Institution Achieves Improved Digital Accessibility and ADA Compliance with ESSENTIAL Accessibility

US Based Leading Financial Services Institutions - Customer Case Study

US Based Leading Financial Services Institutions engaged ESSENTIAL Accessibility to eliminate digital barriers and ensure ongoing conformance with accessibility standards such as the ADA across its website and mobile apps. The bank faced the challenge of serving millions of customers with disabilities and needed solutions that fit an Agile development process while improving accessibility for desktop and mobile users.

ESSENTIAL Accessibility deployed its desktop and mobile assistive technology app, performed comprehensive automated and manual evaluations (including testing by people with disabilities), and provided remediation support with rapid progression testing integrated into the bank’s development cycle. As a result, US Based Leading Financial Services Institutions improved identification and remediation of accessibility issues, raised internal testing quality and organizational awareness, and maintained compliance with digital accessibility requirements.