Case Study: Image Studios 360 achieves scalable, high‑end shared beauty workspaces with essensys

Image Studios 360 Brings Flexible Workspace to the Beauty Industry

Image Studios 360 is a high-end shared-workspace franchise for beauty professionals (seven locations to date, with aggressive U.S. expansion plans) that needed a scalable, low-touch way to deliver premium reception and communications services across multiple sites. To support franchisees and improve member experience, Image Studios 360 adopted essensys’ platform — including a comprehensive VOIP system powered by essensys — to standardize communications and back-end services.

essensys delivered a single managed platform and VOIP solution that centralizes multi-site management, integrates with other business apps, and enables value-added services at scale. As a result, Image Studios 360 simplified operations, reduced on-site administrative burden, improved the customer experience for beauty professionals, and created a repeatable, franchise-friendly model that supports the brand’s rapid nationwide growth — all enabled by essensys.

Image Studios 360

Trisha Deschenes

Director of Franchise Operations