Case Study: Bond Collective achieves streamlined operations and scalable expansion with essensys Operate

Bond Collective - Customer Case Study

Bond Collective, a New York–based shared-office operator that grew from a single Flatiron location into a multi-location business backed by $50M in funding, faced the challenge of scaling operations while managing diverse membership types, private-office licenses, bookings, billing and CRM across growing centers. To streamline operations and support rapid expansion, Bond Collective implemented Operate by essensys.

Operate by essensys centralized Bond Collective’s CRM, sales, member accounts and agreements, conference-room bookings and backend financial management while providing a member portal that increased self-service and engagement. By simplifying administration and day-to-day management, essensys helped Bond manage 250+ members in its 15,000 sq ft Flatiron flagship and support aggressive growth plans (30 new locations planned), enabling cleaner operations and faster scaling.

Bond Collective

Shlomo Silber

Chief Executive Officer & Co-Founder