Case Study: JM Family Enterprises achieves 96.6% platform adoption with Espresa

JM Family Enterprises boosts platform adoption to 96.6% with Espresa

JM Family Enterprises, a Toyota-affiliated company with over 5,000 associates, faced the challenge of managing a collection of fragmented point solutions for their employee benefits. They partnered with vendor Espresa to consolidate these into a unified, flexible benefits platform without cutting benefits or increasing their budget.

The solution implemented by Espresa brought together Lifestyle Spending Accounts (LSAs), wellness, and challenges into a single seamless platform. This transformation drove significant results, including 96.6% platform adoption, a 35-point increase in wellbeing challenge participation, an 18% rise in LSA claims volume, and a shift to 60% of spending occurring through the marketplace. Espresa helped JM Family achieve measurable year-over-year growth in engagement across its distributed workforce.

JM Family Enterprises