Case Study: Airbnb achieves 91% global benefits engagement with Espresa

Airbnb achieves 91% global benefits engagement with Espresa

The customer, Airbnb, faced the challenge of delivering equitable and flexible benefits to its global workforce across 23 countries without creating a complex administrative burden. They sought to eliminate fragmented point solutions and support their Live & Work Anywhere initiative. To achieve this, they partnered with the vendor Espresa to implement a scalable Lifestyle Spending Account (LSA) platform.

Espresa provided a single, unified LSA platform that delivered benefits in native languages and currencies worldwide. This solution removed barriers and simplified administration. The results were highly successful, with the program achieving a 91% global employee engagement rate, demonstrating that the flexible benefits were widely adopted and used by Airbnb's 6,940 employees.

Airbnb